Reception service
Personalized attention
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This is reserved for domestic and Schengen flights.
Ticket purchases are valid for the Puerta de Alcalá VIP lounge (Terminal T2, level 1, boarding area). Lounge reserved for passengers on domestic and Schengen flights. Period of validity of the purchase: six months after purchase date. The maximum stay in any of our VIP lounges is four (4) hours, immediately prior to the scheduled flight departure time indicated on the user's boarding pass when entering the lounge. In the event of flight delays, this period may be extended by the length of the relevant delay.
Personalized attention
And public address system calls
Free access
Hot and cold meals from 1:00 pm to 11:00 pm
National and international
For all the lounge’s clients
Suitable for coeliacs
Products for everyone
Diets for everyone
Playing room
In leisure area
PRM access and toilets
Animals permitted
Luggage storage
Silent room
Work area