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Meet & Assist TFS
Meet & Assist TFS
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Warning
We invite you to enjoy exclusive care at our airports with our premium welcome and escort service during your departure, arrival or transit carried out by our Meet & Assist staff.
Access to Meet & Assist TFS
Exclusive service for passengers with a valid ticket. The purchase must be made at least 72 hours in advance. Once the purchase has been made, Meet & Assist agents will contact the client by phone to arrange the details and meeting point and the date and time of the service. The user must arrive at the meeting point at the agreed time and identify yourself to the Meet & Assist personnel, who will escort and assist you at all times, except during your stay in the VIP lounge. The provision of the service will be generically limited to a maximum of three hours. In the event of any delays to flights, this period may be extended by the length of the relevant delay.
We explain the whole process
Go through the steps you need to take after you’ve purchased your passes
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Our team will contact the person responsible for the purchase
Once the purchase has been made, Meet & Assist agents will contact the client by phone to arrange the details and meeting point and the date and time of the service.
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Go to the agreed meeting point
You must arrive at the meeting point at the agreed time and identify yourself to the Meet & Assist personnel, who will escort and assist you at all times, except during your stay in the VIP lounge.
